app instructions

Download The Art INN® mobile app for an easier way to check-in, access to your room with your phone, connect to Wi-Fi.
The app is available for iOS and Android.

“Where travel meets art!!”

1) Choose the location of The Art INN Hotel

The Art INN Lisbon
The Art INN Seattle

2) Check - in online

Fill with your Last Name and reservation number. The resrvation number in Lisbon begins with "L" while in Seattle with "S"

3) Open the door with your phone

Remember to leave the Bluethooth on

FAQ

I'm not able to open the door

Check if your bluethooth is on and the room is ready. Bring your mobile phone close to the door reader.

Usually the room is ready by the check-in time. If the room is ready earlier you will receive a notification.

May i connect to the Wi-Fi?

The Wi-Fi is available for free for all our Guests in our location. In each room and in the comon area there is a QR Code sticker that you can scan and automtically connect to the Wi-Fi. Further in our application there is a Wi-Fi icon where you can find the network and the password to connect to our Wi-Fi.

How may I communicate with you?

In the app, in the top right corner, there is a message icon. You can contact us through a message and we will answer asap.

Request through the app

It is possible to send the following request through the app:

Housekeeping
Maintenance

For the Lisbon location is possible to request:

Transfer from and to the airport
Bags storage

The app doesn't work and I'm not able to access to the hotel or my room.